CLOSED FOR THE SEASON
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CLOSED FOR THE SEASON 

WE'VE GONE RFID

Radio Frequency Identification: a technology that uses electronic tags in/on objects to relay identifying information to an electronic reader by means of radio waves. Our Lift Tickets and Season Passes utilize this technology for access to chairlifts. Each RFID card contains a number unique to you; as you approach the gates at each lift our system will read your RFID card and once validated, open the gate allowing you to pass through and load the lift.

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Where do I keep my card in when going through the gates?

The glass-like panel on the left side of the lift gate is the reader.  Keep your RFID card in a left side pocket below your shoulder and above your knee.  If you have a pocket on your left jacket sleeve or a left chest pocket, that works well.  Short people and small children should keep their card at a higher location on their person.*  The sport shop sells plastic pockets that attach to the goggle band around the helmet (great for kids).

*Do not carry your RFID card in your wallet when going through gates.  Nor should there be anything else in the pocket your card is in, such as credit cards, other RFID cards, cellphone, metal clips…etc. as they can interfere with the readability of your card.

Can I reload tickets onto my card?

If you have a lift ticket RFID card with the horizontal image, yes you can.  Lift tickets cannot be reloaded onto season passes nor one-time use lift ticket cards that have a vertical image.  

If you are reloading a ticket that does not require validation* you can purchase online: go to www.skimonarch.com/tickets/ and click on the blue “RELOAD EXISTING RFID CARD” to reload tickets onto your card using the WTP number printed on the card.  Tickets can be purchased online up to midnight the night before your visit.  Reloaded tickets must have an associated date – no random days can be reloaded.  Once you receive your confirmation email, the card is then loaded for the date you chose and you can go straight to the lifts (don’t forget your card!).  Day-of tickets can be purchased at the ticket windows.

*Ticket items requiring validation need to be reloaded at the ticket windows.  This includes Partner resort tickets, Military tickets, Migration tickets, Child or Super-Senior tickets or when using any voucher or coupon for a ticket. 

If you are reloading a ticket that does not require validation* you can purchase online: go to www.skimonarch.com/tickets/ and click on the blue “RELOAD EXISTING RFID CARD” to reload tickets onto your card using the WTP number printed on the card.  Tickets can be purchased online up to midnight the night before your visit.  Reloaded tickets must have an associated date – no random days can be reloaded.  Once you receive your confirmation email, the card is then loaded for the date you chose and you can go straight to the lifts (don’t forget your card!).  Day-of tickets can be purchased at the ticket windows.

*Ticket items requiring validation need to be reloaded at the ticket windows.  This includes Partner resort tickets, Military tickets, Migration tickets, Child or Super-Senior tickets or when using any voucher or coupon for a ticket.

What happens if I forget or lose my card?

If you reloaded your lift ticket card and then forgot it, go to the ticket window for a new RFID card ($5) – the ticket you reloaded on your forgotten card will be moved to the new card.

If you lost your lift ticket RFID card, you’ll need a new one ($5).  You can purchase a lift ticket online as though it’s your first visit or do so at the ticket windows when you come visit.

If you forget your season pass RFID card, go to the Guest Services desk for a “I forgot my season pass” lift ticket.  The first time you do this, the ticket is free.  There will be a $5 fee for additional occurrences.

If you lose your season pass, go to the Guest Services desk for a new one.  There is a $20 fee for pass replacement.

Can I use the RFID card I have next season?

If you have a 2021-2022 lift ticket RFID card, you can use it to reload tickets in future seasons.

If you have a 2021-2022 season pass RFID card, you can renew your season pass for next season on the same card.

Can I use an RFID card from another ski area?

No.  Every RFID card is unique to the specific ski resort or destination database where you received the RFID card.  Other RFID cards will not work at Monarch, and vice-versa.

Can other people use my card?

No, as always, passes and tickets are not transferable.  Your name (and photo if a season passholder) is attached to your card and only you can use it.  Violation of this policy will result in loss of ticket or pass. 

Can I punch a hole in my RFID card?

No. Holes or other physical alterations made to RFID cards can damage the RFID antenna or connections in the card and it will not work properly. If your RFID Card is damaged, a replacement fee will be charged.

Can a magnet destroy my RFID card?

No. Magnets have no effect on the RFID cards.

Can my RFID card survive a trip through the washing machine or dryer?

Yes, although not recommended.

You took my photo, but it does not appear on my pass.

While we require a photo on file for all season pass holders, you won’t see your photo on your RFID card as you would have for past season passes. Instead, we see your photo at our RFID gates to validate that you’re using your actual pass.

You can purchase a commemorative pass with your photo on it for $10 at the Guest Services desk, however, it is not a valid season pass – for souvenir use only. 

I have a different question than any of the above regarding lift tickets or season passes. Who should I contact?

Call our lift ticket/season pass office at 719.530.5105.

Monarch Mountain is an equal opportunity provider and operates under a special use permit with the Pike San Isabel National Forest.
Anyone who needs assistance with accessing the content on this website please call 719.530.5000.